Free customer follow-up tool

Never forget to follow up with a customer again.

Keep customer enquiries, notes and next steps together in one simple, free tool.

Start tracking customers for free See how easy it is

No credit card needed. Try it before signing up.

No spreadsheets. Promise.
A hand holding a phone showing the WiBiz FollowUp list with example customers and their statuses

Sound familiar?

You’re busy running your business. Messages are coming in, customers are asking questions, and you’ve got a hundred things to remember. Then suddenly, you realize…

“Someone asked me for a quotation last week. Did I reply?”
“I was supposed to call that customer yesterday!”
“That person said they’d get back to me. What happened?”
“I know we had some interested customers, but I can’t remember who.”

It happens. And sometimes, a forgotten follow-up means a missed sale.
The good news? Keeping track doesn’t have to be complicated.

Meet your new follow-up helper.

WiBiz FollowUp is a simple, free tool that helps you remember who needs a reply, who you’re waiting to hear from, and what you need to do next.

Think of it as your customer to-do list, but more organized. No messy notes. No guessing who you last spoke to. No complicated software to learn.

Try WiBiz FollowUp for free
Less to remember.
More customers
come back.

Just your customers, their requests and your next steps - all in one place.

How it works

Get started in three simple steps. No special skills needed.

1

Add a customer

Someone messaged you, asked about your services, or requested a price? Add their name and what they need.

2

Choose when to follow up

Need to call tomorrow? Send a quote on Friday? Check back next week? Set a date so you know when it’s time.

3

See what needs your attention

Open your list to see who needs a reply, what’s still waiting, and what’s already done.

Add my first customer

Take a look at how simple it is.

Every customer has a status: New, Replied, Waiting for reply, Customer confirmed or Closed. Click a customer, add a note, choose the next step, and move on with your day.

No spreadsheets. No complicated setup.

Try it yourself

You can explore the tool with example customers before creating an account.

WiBizMy Customer Follow-UpsExample data
Sarah · Asked for a priceNew · call today
Due today›
James · Needs a booking confirmationReplied · confirm tomorrow
Tomorrow›
Emma · Waiting for a quoteWaiting for reply · Friday
Friday›

Less remembering. More getting things done.

Know who needs a reply.

See the customers you need to contact without searching through old messages or handwritten notes.

Never lose track of a conversation.

Save a quick note about what your customer asked for and what happens next.

Stay on top of your day.

See what’s due today, what’s coming up, and what’s already overdue.

Tick things off.

Mark follow-ups done, or choose another day when plans change.

Keep everything organized.

Whether you have five customers or fifty, keep their requests and follow-ups together.

Feel more in control.

Spend less time wondering what you’ve forgotten and more time taking care of your customers.

Whatever your business, there’s always someone to follow up with.

Running a salon or beauty business?

Keep track of customers asking about treatments, prices, available appointments, or bookings they haven’t confirmed.

Managing a home service business?

Remember which customers requested a quotation, who needs a callback, and which jobs are waiting for approval.

Working in sales?

Keep potential customers organized so you know who to contact next and which conversations still need attention.

Running an agency or consultancy?

Stay on top of client enquiries, proposals, meetings, and people who haven’t responded.

Managing a small team?

Keep customer follow-up tasks organized so important requests don’t get forgotten.

One simple tool.
Plenty of ways to make your day easier.

Yes, it’s really free to get started.

We believe keeping track of customers shouldn’t have to be difficult or expensive. You can get started with the essentials:

  • Keep a list of customer enquiries.
  • Record important notes and next steps.
  • Set dates for your follow-ups.
  • See which customers need attention.
  • Track each customer from new enquiry to closed.
Start tracking customers for free

Create a free account to save your work.
No credit card needed.

Using it every day and wondering what else could be automated? Find your follow-up gaps or get your free automation blueprint.

Built for business owners who already have enough on their plate.

Running a business means wearing a lot of hats. You’re answering messages, helping customers, checking bookings, giving quotations, managing your team, and trying to find time for everything else.

At WiBiz, we believe technology should make your work easier - not give you another complicated system to figure out. That’s why we created FollowUp: a simple way to stay on top of customer conversations without the extra hassle.

Start small. Get organized. Make your day a little easier.

The WiBiz team

Frequently asked questions

Quick answers to common questions.

Is WiBiz FollowUp really free?
Yes. You can get started with the free version and use its included customer follow-up features without a paid subscription. Any actual limits will be shown before you sign up.
Do I need to know anything about technology?
Not at all. If you can write a customer name and choose a date, you can start using WiBiz FollowUp.
Do I need to install anything?
No. WiBiz FollowUp works directly in your web browser.
Do I need to create an account?
You can try the first experience before signing up. To save your work and return to it later, you’ll be asked to verify your email for a free account.
Can I use it on my phone?
Yes. It is designed for phones as well as computers.
Will it automatically reply to my customers?
No. The free follow-up tracker helps you organize customer requests and your next steps. If you want to explore automated customer replies or follow-up workflows, WiBiz offers additional solutions.
Can I download my list?
Yes. You can export your saved records as a CSV file.
Will you subscribe me to marketing emails?
No. Promotional emails need a separate opt-in that is never ticked for you.
Is it suitable for my business?
If you regularly receive customer questions, quotations, appointment requests, or sales enquiries, the tool may help you stay more organized.
What happens to my information?
Your account and customer information is handled according to WiBiz’s privacy policy. You can review how information is collected, used and protected before signing up. You can export or delete your data at any time.
Will I be forced to upgrade?
No. You can use the included free features without upgrading. Additional WiBiz services are optional.

Your information matters. Review the WiBiz Privacy Policy before saving customer information.

Ready for more?

You’ve got the hang of staying organized. Want it to run a little by itself?

FollowUp keeps track of your customers. WiBiz can take the repetitive part off your plate: catching enquiries from the channels you already use, replying quickly, and nudging the right person at the right time.

Find your follow-up gaps

Tell us how enquiries reach you today and see where customers might be slipping through the cracks.

Start my WiBiz audit

Get your free automation blueprint

A practical picture of what could be automated in your business and where to start, based on how you already work.

Get my blueprint

Keep using the free tool as long as you like. Or see everything WiBiz can do at start.wibiz.ai.

Your next customer could be waiting for a reply.

Don’t let another conversation get forgotten. Start keeping track of your customers today, with a simple tool that’s free to use.

Start tracking customers for free

No credit card required. No complicated setup. Just a simpler way to stay on top of your customers.